Refund policy

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RETURN AND REFUND POLICY

30-Day Money-Back Guarantee

We want you to feel good about your purchase. Every order of Ginger+ Mastic is backed by a 30-day money-back guarantee. If you are not satisfied for any reason, contact us within 30 days of delivery and we will issue a full refund. You do not need to return the product, and the guarantee applies even if the bottle is empty.

How to Request a Refund

Email ryan@masticbytgp.com with your order number and we will take care of the rest. Refunds are issued to your original payment method and typically appear within 5 to 10 business days, depending on your bank or card provider.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, email ryan@masticbytgp.com within 30 days of delivery with your order number and a photo if possible. We will replace the item or issue a full refund.

Subscriptions

You can cancel your subscription at any time before your next renewal, with no fees. The 30-day money-back guarantee applies to your most recent shipment. To cancel or request a refund on a subscription order, email ryan@masticbytgp.com.

Questions

For anything about your order or this policy, reach us at ryan@masticbytgp.com. We read and respond to every message.